You can't fix what you can't see

Candidate Experience isn't a nice-to-have. It's your competitive advantage. But without feedback, teams stay in the dark. Blind spots go unnoticed, and small issues turn into lost talent, damaged brand perception, and missed opportunities.

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The blind spots hurting your hiring

Most teams don't see where their process falls short because they're simply not asking the people who go through it. Without feedback, it's impossible to know what's working and what's pushing great candidates away.

Incomplete data

Feedback collection

Business strategy

Process improvements

Candidate experience

Problem

No structured feedback

Hiring teams rely on gut feeling, intuition, or scattered anecdotes to understand candidate experience. As a result, they miss patterns, can't prioritize improvements, and don't realize where and why talent drops off.

Solution

Data from every stage

Starred gives you structured, stage-specific feedback from real candidates so you can identify drop-off points, uncover hidden inefficiencies, and make measurable improvements to the hiring process.

Problem

Manual & inconsistent

Gathering feedback manually (if at all) leads to inconsistent data, survey fatigue, and blind spots in candidate experience. Plus, it often gets dropped when hiring speeds up, priorities shift, or teams are stretched thin.

Solution

Automated & always on

Starred automates feedback collection across every stage of your ATS. It runs quietly in the background, so you’re always capturing the full picture without extra admin, disruption to your process, or the need for manual follow-up.

Problem

CandEx is nice-to-have

Candidate experience is often viewed as a feel-good initiative, not a driver of business value. It gets deprioritised because teams can’t prove its impact on things like quality of hire or brand perception.

Solution

CandEx drives results

Starred connects the dots between experience and outcomes to help TA teams show how feedback improves hiring success, offer acceptance, and brand value. Position candidate experience as a strategic lever, not a side project.

Problem

"Where do I start??"

Many hiring teams assume fixing candidate experience requires a complete overhaul so they do nothing. Without clear insight into what's broken, even small issues stay unresolved.

Solution

Clear, practical results

Starred highlights the simple changes that make the biggest difference, like improving expectation setting or shortening response times. With data pointing to what matters most, teams can act quickly and see results fast.

Problem

Not a priority

Most candidates are left in the dark during the hiring process with unclear timelines, poor communication, and little transparency. Companies focus on efficiency, not experience, especially for those they reject.

Solution

Candidate centricity

Starred helps teams design the hiring experience with the candidate in mind, from setting expectations to improving communication and feedback loops. It's not about pleasing everyone, but about respecting every interaction.

The impact of candidate centricity

With Starred
Without Starred
Brand impact
Even rejected candidates become advocates
Candidates leave with a negative impression
Hiring outcomes
Higher offer acceptance and better quality of hire
Top candidates drop off unnoticed
Decision making
Insight-led improvements across the funnel
No clear data on what’s working
Candidate trust
Clear timelines and respectful touch points build credibility
Poor communication erodes confidence
Team perception
TA positioned as a strategic drives of business outcomes
TA seen as reactive and tactical

Trusted by teams who care about hiring the right way

Companies across the globe use Starred to improve candidate experience and business results, from building trust in the process to attracting and hiring top talent.

For us, transparency is key. We want to make sure we are very open and honest as far as what's going on. Whether that's areas to improve on or what’s going really great.
Kristine Bucco
Recruiting Operations Manager at Elastic
Since working with Starred, we've been analyzing all of the data collected from candidates and reading all of their comments. By doing this, we've increased our cNPS score by 56%.
Samantha Riley
Recruitment Coordinator at Deliveroo
Before Starred, we weren't able to pull actionable insights when we had an issue. We were spending too much time filtering through spreadsheets to find the answer.
Annie Sindel
Senior Program Manager at Immutable
We understand that delivering an exceptional Candidate Experience not only enhances our Employer Brand, but also directly impacts our ability to attract top talent.
Lucas Nehemiah
Senior Manager of Talent Operations & Programs at Marqeta
Our partnership with Starred has allowed us to better understand our candidates and their needs, which has enabled us to make changes within our processes that drive efficiencies without hindering or harming the candidates we interact with.
Shaun Rudden
Head of Talent Excellence at Wolt
The data made us rethink how we communicate with candidates. We rewrote our candidate emails, from rejections to interview invites, to be more personal and candidate-centric. Starred helped us put Candidate Experience at the center.
Niklas Boserup
Talent Acquisition Consultant at Demant

Make Candidate Experience your competitive edge

First, understand where your hiring process falls short. Then, fix what really matters. Start today with our Candidate Experience Benchmark Report. See the gaps, spot the quick wins, and build a hiring process that works.

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Download the report