We know it can be difficult to find the right questions to ask your candidates about their experience. Let us help you. Take inspiration from our candidate experience survey templates.
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Starred’s Candidate Experience feedback software helps you measure and improve your Candidate Experience.
Below you will find Recruitment Satisfaction Survey templates from our platform, showing you what to ask at which touchpoints.
We understand that no recruitment process is the same. That’s why we let Starred users customize their own candidate experience surveys.
It’s important to have surveys matching every key moment of your candidate journey. Click on the stages below and the Candidate Experience survey questions will open in a separate tab.
"We have been able to more than double our candidate response rate through Starred and appreciate that the platform enables us to capture more nuanced feedback from our candidates."
Candidate Experience is how your potential talent feels throughout your hiring process, and it has a major influence on a candidate’s opinion of your company. Today, Candidate Experience matters more than ever: candidate referrals are the #1 source of quality referrals for recruiters, and bad press about employer brands spreads online like wildfire. When your Candidate Experience is positive, it increases your acceptance rates. Providing great Candidate Experience earns more referrals, better hires, and can earn companies brand loyalty.
The most important thing is to give a voice to the people who have applied for jobs at your company. They’ve experienced your recruitment process first-hand and can share valuable insights.
Start by mapping out your Candidate Journey. You’ll identify key stages for which you can send related surveys. The recruitment satisfaction survey templates shown above are designed for the most popular moments. You don’t want to send multiple surveys to the same person, so for each touchpoint, make sure to only survey those candidates who have left your recruitment process. This also removes the bias your candidates would have if they were filling in a survey while still in the hiring process.
Getting these surveys to the right candidate sounds like a lot of extra work. Solutions like Starred integrate with your ATS to make it easier. We listen to the triggers and send the surveys correctly to your candidates. No manual labour, just data-driven improvements!
This depends on the touchpoint for which you’re gathering feedback. If you’re surveying your candidates after hiring or rejecting them, it’s way too late to ask them how they’ve experienced your online application portal.
That’s what after-application surveys are for. Ask how easy it was for your candidates to navigate your job portal. Interview stage feedback is more about how your candidates perceived their interaction with you – did they feel like you treated them respectfully? Come decision time, would your candidates recommend your recruitment process even if they didn’t get the job? If so, you’ve provided excellent Candidate Experience. Our solution offers dozens of recruitment satisfaction surveys you can use for inspiration.