Candidate Experience in Practice: Using Insights to Build a Strong Recruitment Process

With the prevailing struggle to attract and hire qualified talent, delivering an exceptional Candidate Experience is no longer optional—it’s essential. Falling short of high-quality hiring experiences often results in TA teams missing their hiring goals, as candidates increasingly choose not to apply or drop out of the process due to negative experiences.

To stay ahead, recruitment teams are turning to data-driven insights and embracing candidate feedback. Measuring candidate, hiring manager, and recruiter Net Promoter Scores (NPS) is becoming standard practice, but how do you take that feedback and turn it into a strong recruitment strategy?

Watch this 35-minute panel discussion, followed by a 10-minute Q&A session, featuring three of our Candidate Experience Champions: Charles Turner, Head of Talent Acquisition at LGC Group; Etienne Hibert, Recruiter Coordination Manager at Doctolib and Matthias Schmeißer, Global Senior Director of Talent at Emnify.

They share real-life examples of how they've successfully used candidate insights to implement impactful initiatives that boosted their NPS and improved their recruitment processes.

Moderated by Chanel Haifley, Customer Success Manager at Starred, this webinar gives you practical, actionable tips on how to leverage candidate feedback to build a stronger, more efficient hiring strategy.

Here’s what’s on the agenda:

1. Practical tips from our panelists on how to move from measuring candidate NPS to implementing changes that drive results.
2. Ways our panelists improved collaboration between Hiring Managers and the recruitment team using data to enhance the overall experience.
3. Examples of projects and initiatives that strengthened the recruitment efforts and boosted NPS at LGC Group, Doctolib and Emnify.
4. Expert advice on how to prioritize and sustain long-term improvements around Candidate Experience.
5. A Q&A Session to answer any follow up questions.

Watch the webinar to learn from industry leaders and take your recruitment process to the next level!