candidate experience survey questions

Candidate Experience
Survey Questions

  • Starred feedback software helps you measure and improve Candidate Experience.
  • Below are Candidate Experience survey templates from our platform, showing you what to ask at which touchpoint.
  • We understand that no recruitment process is the same. Starred users can fully customize their own surveys

Why measure Candidate Experience?

What is Candidate
Experience?

A key term in HR, staffing and recruitment, Candidate Experience is how a person feels about going through your job application process. Candidate Experience matters today more than ever: candidate referrals are the #1 source of quality referrals for recruiters, and bad press about an employer brand spreads like wildfire online. Moreover, a positive Candidate Experience increases your acceptance rates. Providing great Candidate Experience earns more referrals, better hires, and can earn companies brand loyalty.

candidate experience survey questions

What is Candidate Experience?

A key term in HR, staffing and recruitment, Candidate Experience is how a person feels about going through your job application process. Candidate Experience matters today more than ever: candidate referrals are the #1 source of quality referrals for recruiters, and bad press about an employer brand spreads like wildfire online. Moreover, a positive Candidate Experience increases your acceptance rates. Providing great Candidate Experience earns more referrals, better hires, and can earn companies brand loyalty.

How do you measure
Candidate Experience?

The most important thing is to give a voice to the people that apply to your company. They experienced your recruitment process first-hand and will give you valuable insights. Start by mapping out your Candidate Journey. You identify key stages on which you can send surveys related to that specific moment. The survey templates shown above are popular moments. You don’t want to send multiple surveys to the same person. So for every touchpoint, you make sure you survey the candidates that have left your recruitment process. This also removes the bias your candidates will have when they fill in a survey while still in the application process. Getting these surveys to the right candidate sounds like a lot of extra work. Solutions like Starred integrate with your ATS, we listen to the triggers and send the surveys correctly to your candidates. No manual labour, data-driven improvements!
candidate experience survey questions

How do you measure Candidate Experience?

The most important thing is to give a voice to the people that apply to your company. They experienced your recruitment process first-hand and will give you valuable insights. Start by mapping out your Candidate Journey. You identify key stages on which you can send surveys related to that specific moment. The survey templates shown above are popular moments. You don’t want to send multiple surveys to the same person. So for every touchpoint, you make sure you survey the candidates that have left your recruitment process. This also removes the bias your candidates will have when they fill in a survey while still in the application process. Getting these surveys to the right candidate sounds like a lot of extra work. Solutions like Starred integrate with your ATS, we listen to the triggers and send the surveys correctly to your candidates. No manual labour, data-driven improvements!
candidate experience survey questions

What are the best Candidate Experience survey questions to ask?

This depends on the touchpoint you’re asking for feedback at. Surveying after you’ve hired or rejected is not the right time to ask about how they experienced your online application portal. Your survey after application needs to ask about how a candidate experienced navigating your job portal. How easy was this? Interview stage feedback is more about how a candidate perceived interacting with you and how they felt they were treated – with respect? Come decision time – would a candidate recommend your recruitment process, even if they didn’t get the job? If yes, then you’ve got great Candidate Experience. Our solution offers dozens of templates which you use for inspiration. 

candidate experience survey questions

What are the best Candidate Experience survey questions to ask?

This depends on the touchpoint you’re asking for feedback at. Surveying after you’ve hired or rejected is not the right time to ask about how they experienced your online application portal.Your survey after application needs to ask about how a candidate experienced navigating your job portal. How easy was this? Interview stage feedback is more about how a candidate perceived interacting with you and how they felt they were treated – with respect? Come decision time – would a candidate recommend your recruitment process, even if they didn’t get the job? If yes, then you’ve got great Candidate Experience. Our solution offers dozens of templates which you use for inspiration. 

What is Starred?

Starred is professional feedback software, built for you to measure, benchmark and improve your Candidate Experience. We offer the complete solution to collect, analyze and act upon feedback across your client- and candidate touchpoints – automated and at scale.
candidate experience survey questions

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