Starred HR: Happy Customers Start With Happy Employees

Starred HR: An Introduction

There are no happy customers without happy employees. With Starred HR you are able to get continuous feedback from your employees. You can do this with our one-page surveys that are respondent friendly.

Happy Employees and Happy Customers Go Hand in Hand

Like customers, your employees also want to give relevant feedback in a short and efficient way. That is why Starred provides you all the tools to do Employee Experience research in an innovative way.

It consists of two parts:

1. A monthly-based question that works like a simple barometer, for example: “How happy are you, currently?”
2. Twice a year a questionnaire that provides more depth to the employee satisfaction such as work content, management, the organization, training and development, loyalty, and so on.

Monthly Barometer

One simple question each month provides a continuous company-wide snapshot with interesting information on how happy your employees are. These monthly questions also keep customer satisfaction on the radar as an actual topic. It is possible to combine the monthly question with some more in-depth questions like:

• If you could change one thing in your working environment, what would it be and why?
• If we would wake you in the middle of the night, would you be able to sum up the mission and vision of our company?
• Use three words to describe our culture:

Run a More Comprehensive Survey Twice a Year

Of course you want a more comprehensive view on customer satisfaction than just a single happiness rating. With Starred HR you collect more data twice a year with a longer survey.

This longer survey will always have the send button in plain sight. In this slightly longer survey, we ask employees to evaluate statements like:

• I enjoy going to work
• I feel involved in the organization
• My targets are feasible
• I have a good work-life balance
• I understand how my efforts contribute to the goals of our organization
• I understand my responsibilities
• I feel connected to the organization
• I think there is a big chance I will still work in this organization five years from now
• I agree that our company serves our customers in the best possible way

Starred HR offers a wide range of questions for many areas of employee satisfaction research. Of course, it is possible to make adjustments.

Do you want to receive more information?

To receive more information and pricing please send an e-mail to sales@starred.com.